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Frequently Asked Questions (FAQs)
How do I upload my image or text for personalization?
On the right side of the product image you can find Add Your Text field where you can add your text up to 20 characters.
Right under that field you can find Choose File button where you can upload your image.
Are there any restrictions on the type of image or text I can use?
In order to make the best out of the product we're asking you to have the size of the image in between 800x600px to 3024x4032px.
We have the limitation of the text up to 50 characters.
How long does it take to produce a personalised gift?
Crafting your personalised gift to perfection requires a keen eye for detail and a touch of artistry.
Please allow us 14-20 business days to meticulously ensure that every aspect of your item meets our high standards of quality before we dispatch it for your enjoyment. Your patience allows us to deliver excellence.